1. SERVICE CONTRACT

 

We draw your attention to the terms and conditions of travel below, these terms and conditions including all brochures, documents, correspondence, and the terms and conditions of our suppliers form the basis of the contract with you (“Terms and Conditions”).  Before making a booking with us you must ensure that you have read and understood these Terms and Conditions (raising any questions you may have with us). Please be aware that these terms and conditions contain waivers of liability as well as waivers of class action and venue selection and notice clauses. By asking us to confirm your booking and/or providing us with your non-refundable deposit, you are acknowledging that you have read, accept, and agree with all of these Terms and Conditions and those of our suppliers, which are incorporated herein by reference (copies of which may be provided to you upon request). 

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If you are making a booking as a group, the leader of the group is responsible for sharing these Terms and Conditions with all members of the group and is financially responsible for the booking. We will not be liable for a group leader’s failure to share these Terms with all travelers in their group. AB Travel reserves the right, in its sole, absolute, and unfettered discretion, to refuse any and all booking requests or travel-related inquiries, for any reason or no reason, including, without limitation, having our travel-related services operating at maximum capacity.

 

You acknowledge that the Services provided under this Agreement are subject to the complete terms and conditions as outlined by AB TRAVEL COORDINATES’ company policies, which can be found on AB TRAVEL COORDINATES’ official website (www.abtravelcoordinates.com). By entering into this Agreement, you agree to be bound by the terms and conditions stated therein. Any conflicts or inconsistencies between the terms of this Agreement and AB Travel Coordinates' company policies shall be resolved in favor of AB Travel Coordinates' company policies.

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You represent and warrant that:

(i) you are of sufficient age to use our services and website (https://www.abtravelcoordinates.com) and can create binding legal obligations in connection with your use,

(ii) you are legally authorized to act on behalf of those you represent and accept these Terms and Conditions on their behalf, and

(iii)  the information supplied by you, or members of your group is true and correct.

 

You agree that any violation of any part of these Terms and Conditions may result in:

(i)  the cancellation of your reservation or purchase,

(ii)  your forfeiture of any monies paid for your reservation or purchase, and

(iii) you being denied access to the applicable travel-related product or service.

 

Changes to these Terms & Conditions: AB Travel Coordinates reserves the right, in our sole, absolute, and unfettered discretion, to change these Terms and Conditions at any time. Updated versions of the terms and conditions will be posted here on this website and are effective immediately upon posting. If we make material changes, we will notify you. Please check frequently, especially before you make a booking, to see if these Terms and Conditions have changed. Your continued use of our services, including continuing to use or maintain any bookings after any changes to the Terms and Conditions, constitutes your consent to said changes.

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2. DEFINITION OF "TRAVEL CONSULTANCY SERVICES"

 

The term “Travel Consultancy Services” (“Services”) shall mean services that AB Travel Coordinates ("Travel Consultant") performs, at the request of the Client ("Traveler"), contingent upon the payment of the service fee (“Consultation Fee”). These Services shall include, but are not limited to, the following:

 

(1) Providing advice necessary for the traveler to create his/her travel plan

(2) Conducting thorough research on potential destination(s)

(3) Curating a travel plan and/or itinerary based on the Client's preferences and requirements

(4) Offering a quotation of the expenses to be required for such travel

(5) Furnishing information regarding destination(s), transport and accommodations, activities, etc.

(6) Providing other advice and information necessary for travel and assistance, as mutually agreed upon by both parties.

 

The scope and specifics of the Services to be provided shall be outlined in writing and agreed upon by both parties prior to commencement. Client acknowledges that the Services provided by AB Travel Coordinates are advisory in nature, and AB Travel Coordinates shall not be responsible for the actual booking, reservations, or execution of travel arrangements unless otherwise expressly agreed upon in writing. The Client understands that AB Travel Coordinates' role is to offer guidance and recommendations based on our expertise and knowledge of travel destinations and industry practices.

 

 

3. CONTRACTING AB TRAVEL COORDINATES FOR CONSULTANCY SERVICES

 

Initiation of Request: A traveler who wishes to use our Services shall initiate the request for Travel Consultancy Services by submitting a formal request in writing or via electronic communication to AB Travel Coordinates. The request shall include pertinent details such as desired travel dates, preferred destinations, budgetary constraints, and other specific preferences or requirements.

 

Notwithstanding the provision of the preceding paragraph, AB Travel Coordinates may accept a request for Services by telephone, mail, and other means of communication, without submission of the Form, in which case the Contract for Travel Consultancy Services shall go into effect at the time when AB Travel Coordinates agrees to accept the traveler’s request for services.

 

Initiation Process and Terms: The initiation process of our Travel Consultancy Services is structured to ensure clarity, transparency, and efficiency throughout the engagement. The Services Agreement (the "Agreement") will be executed on the date of its signing, establishing a legally binding contract between AB Travel Coordinates and the Client. The Travel Consultant will initiate the Agreement by conducting a comprehensive assessment of the Client's travel needs and preferences, laying the foundation for a tailored and personalized experience. This agreement commences with:​

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1. Effective Date: The Agreement for Travel Consultancy Services shall go into effect on the date AB Travel Coordinates has accepted the traveler’s request or has accepted the Form specified in the preceding paragraph.

2. Consultation and Assessment: Upon receipt of the Traveler's request, the Travel Consultant shall conduct an initial consultation with the Client to assess the feasibility of fulfilling the request. This may include gathering additional information to understand the Client’s needs and expectations.

3. Service Agreement: If deemed feasible, AB Travel Coordinates and the Client shall enter into a formal Service Agreement outlining the scope of services to be provided, the associated fees, and any other relevant terms and conditions. The Service Agreement shall be executed (signed) by both parties before the commencement of any services.

4. Execution of Services: Following the execution of the Service Agreement, AB Travel Coordinates shall proceed  to provide the agreed-upon Travel Consultancy Services to the Client. This may include but is not limited to, conducting research, preparing travel itineraries, and providing guidance and recommendations.

5. Client Review and Feedback: Upon completion of the services, the Client shall have the opportunity to review the proposed travel plan and provide feedback to the Travel Consultant. Any necessary revisions or modifications shall be made following the terms of the Service Agreement.

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3. AB TRAVELS' DISCRETIONARY RIGHT TO DECLINE

 

AB Travel Coordinates expressly reserves the right to decline any request for Travel Consultancy Services at its sole and absolute discretion. Such declination may be effected for any reason deemed appropriate by the Company, including but not limited to:

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(1) Determination that the requested services exceed Travel Consultant's scope of expertise or operational capacity.

(2) Identification of potential conflicts of interest with existing clients, contractual obligations, or ethical considerations.

(3) Recognition that the requested services are not aligned with the Company's internal values, policies, industry regulations, or legal obligations.

(4) AB Travel Coordinates is unable to fulfill the request due to operational constraints or other legitimate reasons.

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Notification of Declination:  In the event that AB Travel Coordinates decides to decline a request for Travel Consultancy Services, it shall notify the Client promptly and provide a brief explanation for the decision, if feasible. Notwithstanding the foregoing, AB Travel Coordinates shall bear no liability to the Client or any third party for any resultant damages or losses arising from such declination of a request, provided such declination is made in good faith and for a valid reason.

 

Confidentiality Obligations: Regardless of the decision to accept or decline a request for Travel Consultancy Services, AB Travel Coordinates shall maintain the confidentiality of all information disclosed by the Client during the consultation process, under applicable laws and regulations governing data protection and privacy.

 

 

4. PRICING STRUCTURE AND PAYMENT TERMS

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AB Travel Coordinates employs a transparent and equitable pricing structure, encompassing both flat-fee and percentage-based models, tailored to the complexity and duration of the travel services rendered for each Client.

 

(1) Flat-Fee Model: Certain Services are subject to a predetermined flat fee, representing a comprehensive cost assessment for specific travel arrangements.​

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(2) Percentage-Based Model: AB Travel Coordinates may levy a Consultant Fee, calculated as a percentage of the overall trip cost, particularly for extensive and intricate travel planning endeavors.

 

Customization and Flexibility:  Recognizing the unique preferences and constraints of each client, AB Travel Coordinates offers customizable solutions and pricing flexibility, ensuring accommodation of diverse needs and financial considerations.

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Approval and Confidentiality: Prior to service initiation, AB Travel Coordinates will provide the Client with a detailed pricing breakdown, necessitating review and endorsement. The Client agrees to pay the Consultancy Fees according to the pricing structure and payment terms outlined in "Schedule A." All pricing agreements are treated with utmost confidentiality, adhering to pertinent privacy statutes and regulations.

 

 

5. REFUND AND CANCELLATION POLICY

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At AB Travel Coordinates, we understand that unforeseen circumstances may arise, leading to the need for cancellation or modification of travel plans. Our refund and cancellation policy is designed to provide clarity and fairness to our clients in such situations. Any requests for a refund or cancellation must be submitted in writing to AB Travel Coordinates at customerservices@abtravecoordinates.com, including “Refund and Cancellation” in the subject line.  All refunds will be provided according to the cancellation and refund policy outlined below:

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Travel Planning Services Cancellation Policy:​

• Commencement of Services: The travel planning process shall be deemed to have commenced upon signing the agreement and receipt of the initial deposit.  If the Client cancels the Travel Consultancy Services prior to signing the agreement and the commencement of the travel planning process (defined as the creation of the initial itinerary), no fees shall be due and no refunds will be applicable.

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• Partial Refund Eligibility: Cancellation made after the initiation of planning, are subject to specific conditions:

  • Once the travel planning process has begun, refunds will be provided as follows:

    • Cancellation within 7 days of signing an Agreement, a 50% refund of any fees paid, plus an additional $200 administrative fee.

    •  No refunds will be provided for cancellations made after 7 days of signing an Agreement.​

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• Refunds for Trip Cancellation: If the Client cancels the trip after all bookings and arrangements have been confirmed and paid for, refunds will be subject to the cancellation policies of the respective travel suppliers (hotels, tour operators, etc.). AB Travel Coordinates will assist the Client in processing refunds from travel suppliers in accordance with their policies, but cannot guarantee the amount or timing of any refunds received.

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Consultation Fee & Cancellation Policy: 

• Consultation Fee: AB travel Coordinates charges a $100 nonrefundable consultation fee that is due and payable in full prior to the scheduled consultation. This fee compensates for the Consultant’s time, expertise, and preliminary travel guidance provided during the consultation session.

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• Cancellation & Refunds:  In the event that the Client elects not to proceed with full-service travel planning following the consultation, no additional fees shall be due, and the consultation fee shall remain nonrefundable under all circumstances.

  • If the Client fails to attend the scheduled consultation without providing a minimum of twenty-four (24) hours’ written notice, the consultation shall be deemed forfeited, and a new consultation fee shall be required to reschedule.

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Force Majeure Events: AB Travel Coordinates assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, hurricane, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by AB Travel Coordinates that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the circumstances amounting to force majeure, we will not be required to refund any money to you, although if we can recover any monies from our suppliers, we will refund these to you without any charge by AB Travel Coordinates. The original service fees and any other monies paid to AB Travel Coordinates will not be returned as they account for the work we did in planning your tour.

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We commit to transparent communication and timely processing of refunds, typically within 30 days of receiving a cancellation request.

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6. ITINERARY MODIFICATIONS AND ASSOCIATED CHARGES:

 

Itinerary Modifications: Client-requested modifications to a confirmed itinerary are subject to availability and feasibility, and may result in additional charges. Such charges may include service fees for itinerary revisions, supplier-imposed fees, cost differentials arising from changes in transportation or accommodation rates, and administrative expenses. Prior to confirming modifications, clients will be duly notified of associated charges, and their consent to proceed shall imply acknowledgment and acceptance of said charges. Timely communication of desired changes is advised to mitigate potential financial implications.

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7. CLIENT RESPONSIBILITY 

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The Client is expected to adhere to the following responsibilities in conjunction with engaging the Services of AB Travel Coordinates:

 

• Maintain clear communication and cooperation throughout the duration of the service engagement, promptly responding to inquiries and providing necessary information and documents in a timely manner.

• Ensure the accuracy and completeness of all information and documents provided to AB Travel Coordinates, understanding that any inaccuracies may affect the quality and efficacy of the services rendered.

• Comply with all applicable travel regulations, requirements, and restrictions imposed by relevant authorities or governing bodies, including but not limited to visa regulations, health and safety guidelines, and entry requirements for travel destinations. Failure to comply with such regulations may result in disruptions to travel plans and additional expenses, for which AB Travel Coordinates shall not be held liable.

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8. TRAVEL CONSULTANT RESPONSIBILITY

 

The Travel Consultant, represented by AB Travel Coordinates, commits to fulfilling the following responsibilities in accordance with the terms of agreement:

 

• Uphold its obligations and responsibilities as outlined in the agreement, ensuring the provision of comprehensive and professional travel consultancy services to the Client.

• Provide accurate and timely information to the Client throughout the duration of the service agreement, facilitating informed decision-making and optimal travel planning.

• Deliver the agreed-upon services in a timely manner and in accordance with the specifications outlined in the agreement, striving to meet the Client's expectations and requirements to the best of its abilities.

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9. TIME AND AVAILABILITY

 

AB Travel Coordinates acknowledges and agrees to allocate sufficient time and resources to diligently perform and complete the Services as outlined in the agreement. This includes conducting research, communicating with the Client, drafting and revising plans, and providing ongoing support. AB Travel Coordinates further undertakes to prioritize the Client's needs and adhere to mutually agreed-upon deadlines to ensure the efficient and effective execution of the services rendered. Any delays or extensions beyond the initially estimated timeframe shall be communicated promptly to the Client, along with the reasons for such occurrences, and mutually agreed-upon adjustments to the project schedule shall be made as necessary.

 

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10. INTELLECTUAL PROPERTY RIGHTS

 

All intellectual property associated with the Services provided by AB Travel Coordinates shall exclusively belong to AB Travel Coordinates. This includes but is not limited to proprietary methodologies, techniques, processes, and any other creative works developed or utilized in the course of delivering the Travel Consultancy Services. The Client acknowledges and agrees that they shall not acquire any rights or licenses to the intellectual property of AB Travel Coordinates, and any unauthorized use or reproduction of such intellectual property is strictly prohibited.

 

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11. PRIVACY POLICY

 

To facilitate the provision of certain services, AB Travel Coordinates may require the collection of personal information from the Client. AB Travel Coordinates takes the privacy and security of this information seriously and is committed to ensuring its protection. Our company adheres to stringent measures in accordance with applicable privacy laws and regulations to safeguard any personal data collected. AB Travel Coordinates maintains a comprehensive Privacy Policy outlining the collection, use, and disclosure of personal information, which can be accessed on our official website (www.abtravelcoordinates.com). By engaging with AB Travel Coordinates' Services, the Client acknowledges and consents to the collection and processing of their personal information in accordance with the terms outlined in our Privacy Policy.

 

 

12. LIABILITY AND INDEMNIFICATION

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The Travel Consultancy's liability is governed by the terms specified in "Schedule C," which comprehensively outline the limitations and extent of liability, and can be accessed on AB Travel Coordinates' official website under the Terms and Conditions "Release of  Liability and Assumption Risk" and "Release of Indemnification" sections. The Client acknowledges and agrees to indemnify and hold harmless AB Travels from any claims, damages, or liabilities arising from the Client's utilization of the services provided, including but not limited to legal costs, expenses, and damages incurred by AB Travel Coordinates as a result of the Client's actions or omissions.

 

 

13. DISPUTE RESOLUTION

 

Any disputes arising out of or related to this Agreement shall be resolved through mediation, with litigation as a final resort. Full details regarding the dispute resolution process, including the steps involved and the parties' obligations, are available under the Terms and Conditions "Choice of Law/Venue/Class Action Waiver/Limitation of Damages/Notice of Claim" section of AB Travel Coordinates' official website. Both parties agree to engage in good faith efforts to resolve disputes amicably and through mediation before pursuing litigation as a final course of action.

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14. PHOTOGRAPHIC/VIDEO LIKENESS

 

Traveler hereby gives its consent, and grants a royalty-free license, to AB Travel Coordinates to publish any photographs and/or videos of the trip or Traveler in printed or electronic media without obtaining further consent and without compensation, as well as approve of such use by third parties whom AB Travel Coordinates may engage without any remuneration to participant. Traveler hereby assigns to AB Travel Coordinates all rights, titles, and interests in or to any and all media in which his or her name or likeness might be used. Traveler releases AB Travel Coordinates and its representatives from any liability in connection with any use of such photographs and/or video.

 

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16. MISCELLANEOUS

 

Client may not assign or delegate any of its rights or obligations under these Terms and Conditions. These Terms and Conditions are binding upon the heirs, personal representatives, successors, and permitted assigns of Traveler. AB Travel Coordinates' failure to insist on compliance or enforcement of any provision of these Terms and Conditions shall not affect its validity or enforceability or constitute a waiver of future enforcement of that provision or of any other provision of these Terms and Conditions. These Terms and Conditions (including any exhibits, schedules, or addenda attached hereto) contain the entire agreement of the parties with respect to the subject matter hereof and supersede any prior written or oral agreements or understandings. If any provision of these Terms and Conditions (or any portion thereof) is determined to be invalid or unenforceable the remaining provisions of these Terms and Conditions shall not be affected by such determination and shall be binding upon the parties and shall be enforceable as though said invalid or unenforceable, provision (or portion thereof) were not contained in these Terms and Conditions.

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Appendix Schedules:

 

• Schedule A: Pricing Structure and Payment Terms

• Schedule B: Refund and Cancellation Policy

• Schedule C: Limitation of Liability and Assumption of Risk